Courtney has a diverse background with extensive experience across the Cosmetology and Health IT industries. Starting out as a Hairdresser, Courtney strove to deliver excellence in the client experience in both Hair and Beauty within the salons that she managed. She understands the value that if the Client ‘Looks good, they feel good’.
Seizing a new opportunity to grow professionally, Courtney made the leap into the Health IT space, applying the same client service principles whilst gaining the technical skills to ensure that only the best operational support is given to the client. She has traveled the country applying business analytics and implementing new systems, working with a variety of clinics and providers, ranging from Nurses, Allied Health, GP and Specialist Care.
Courtney is passionate about the client and patient experience and knows that to achieve this, the Service providers must be supported operationally from all aspects. She often leverages her passion in the professional development space, imparting her knowledge and experience across multiple training platforms, from digital media, remote education and expo stage demonstrations. Always juggling the Family/Life/Work balance, Courtney enjoys a challenge.